Privacy Policy
01Introduction
Ora Sole Pty Ltd (ACN 693921354) (ORA SOLE, we, us, our) is committed to protecting your privacy.
This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you access or use our website (Website). By using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy.
02What We Collect
We may collect personal information including:
- Your name;
- Email address;
- Phone number;
- Billing and shipping address;
- Payment details (processed securely via third-party providers);
- Purchase history; and
- Any information you provide when contacting us.
We may also collect non-personal information such as:
- IP address;
- Browser type;
- Device information; and
- Website usage data.
03How We Collect Information
We collect information when you:
- Place an order;
- Sign up to our waitlist or newsletter;
- Contact us; and
- Browse or interact with our Website.
04How We Use Your Information
We use your information to:
- Process and fulfil orders;
- Communicate with you about your purchase;
- Provide customer support;
- Send marketing communications (where you have opted in);
- Improve our Website, products, and services; and
- Detect and prevent fraud.
05Disclosure Of Information
We may share your information with trusted third parties, including:
- Payment processors;
- Shipping and logistics providers; and
- Marketing and analytics platforms.
We do not sell your personal information.
06Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. All payment information is processed securely through third-party providers and is not stored by ORA SOLE.
07Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience and analyse Website traffic.
You can manage or disable cookies through your browser settings.
08Marketing Communications
If you have opted in, we may send you updates, promotions, and brand communications.
You can unsubscribe at any time by clicking the link in our emails.
09Access & Correction
You may request access to, or correction of, your personal information by contacting us at info@orasole.com.au.
10Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
11Changes To This Policy
ORA SOLE reserves the right to update this Privacy Policy at any time. Updates will be published on this page.
12Contact Us
If you have any questions about this Privacy Policy, please contact us at info@orasole.com.au.